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PROFESSIONAL REFERRALS

LAS VEGAS VALLEY

A clear technology handoff for the property—and the client.

Introduce an owner-authorized concern without diagnosing the system, promising an outcome, or taking responsibility for work outside your role.

A mapped residence showing connected systems across a property
One documented starting point.OWNER-AUTHORIZED · CLEARLY SCOPED

PROTECT THE RELATIONSHIP

Give the question to someone who can trace the system.

Property technology often appears between professional scopes: a camera that cannot be verified, an unfamiliar control system after closing, a renovation that touches hidden dependencies, or a second-home owner who needs local coordination. Stonehall starts with the installed property and gives each next step a clear owner.

WHO WE HELP

A referral path that respects each professional role.

01REAL ESTATE

Agents and advisers

Give buyers, sellers, and second-home owners a practical next step when installed technology affects confidence in a transaction or the move-in experience.

  • Unknown smart-home systems after purchase
  • Unclear controls, apps, or service providers
  • A client who needs a direct technical conversation
02PROPERTY REVIEW

Home inspectors

Refer technology questions that need deeper, owner-authorized diagnosis without expanding an inspection into programming, account access, or repair work.

  • Visible equipment with an unconfirmed function
  • Cameras, network, audio, or controls needing review
  • A clean boundary between observation and diagnosis
03OWNER REPRESENTATION

Property and estate managers

Create one documented starting point for an owner who is away, seasonal, or relying on a local representative to coordinate technology across the property.

  • Recurring Wi-Fi, camera, or control issues
  • Water, HVAC, power, or internet awareness planning
  • Multiple vendors without a clear system owner
04PROJECT COORDINATION

Builders, remodelers, and designers

Identify technology dependencies and handoff points before finishes close, rooms change, or existing equipment is removed from a live property.

  • Network, rack, display, speaker, or control impacts
  • Existing equipment that may remain useful
  • Interfaces that need another qualified provider
05TRADE HANDOFF

Plumbing, HVAC, electrical, and restoration teams

Keep regulated trade responsibility clear while Stonehall reviews the compatible sensors, controls, notifications, network, and owner-facing technology around the work.

  • Leak detection and compatible shutoff control
  • HVAC, power, or network status visibility
  • A defined interface between systems and trades
06AUTHORIZED COORDINATION

Family and owner representatives

Help an owner begin locally while a trusted decision-maker joins from elsewhere. Stonehall still confirms authority and communicates within the owner-approved scope.

  • A second home in the Las Vegas Valley
  • A family member helping coordinate the property
  • A documented plan for local follow-through

THE HANDOFF

Simple for you. Clear for the owner.

  1. 01

    Confirm the owner wants an introduction

    Whenever practical, have the owner or authorized representative contact Stonehall directly. Otherwise, introduce everyone together with the owner's knowledge.

  2. 02

    Share only the useful basics

    Include the property area, the visible symptom, known system categories, and timing. Leave out credentials, alarm details, camera links, access codes, and occupancy schedules.

  3. 03

    Stonehall confirms fit and scope

    We speak with the owner or authorized decision-maker, confirm the service area and access available, and define what can be reviewed without promising an outcome in advance.

  4. 04

    The right party owns each next step

    Stonehall documents the technology path and distinguishes Stonehall work from manufacturer, dealer, monitoring, plumbing, electrical, alarm, or other qualified-provider work.

A SAFE INTRODUCTION

Useful context, without sensitive details.

An introduction only needs the property area, the observed issue, broad system categories, and the owner's approved contact details. Never send passwords, alarm codes, Wi-Fi keys, camera links or footage, floor plans, access instructions, sensor locations, or occupancy schedules.

For an active leak, fire, suspected intrusion, or other emergency, contact the appropriate emergency service or qualified trade provider first. Stonehall does not provide emergency response, monitoring, dispatch, or life-safety services.

REFERRAL QUESTIONS

Before you make the introduction.

Can I refer a property that I do not own?

Yes, with the owner's knowledge and authorization. The cleanest path is for the owner or authorized representative to contact Stonehall directly, or for the professional to introduce both parties together. Access, testing, account changes, and follow-on work still require the appropriate owner authorization.

What should a professional include in an introduction?

Share the property city or ZIP code, the observed symptom, relevant system categories, the owner's preferred contact details, and any real timing constraint. Do not send passwords, alarm codes, Wi-Fi keys, camera links, footage, floor plans, sensor locations, access instructions, or occupancy schedules.

Does Stonehall replace the referring professional or trade?

No. Stonehall defines and coordinates the property-technology portion of an agreed scope. Inspections, brokerage duties, construction, plumbing, electrical work, monitoring, regulated alarm work, permitting, dispatch, and life-safety services remain with the appropriately qualified party.

Can the owner or decision-maker live outside Nevada?

Yes. A remote owner, family representative, or adviser can participate in the decision process when the physical property is within Stonehall's service area and local access is authorized. Location, equipment access, and the responsible decision-maker are confirmed before work is agreed.

Does this referral path create a compensation agreement?

No. An introduction through this page is a service handoff, not a compensation agreement. Any separate arrangement would need to be documented independently and comply with applicable professional, brokerage, licensing, and disclosure requirements.

WHAT STONEHALL REVIEWS

See how Stonehall approaches smart-home repair, inherited systems, water protection, cameras, home theater, and residential networks.

Explore property technology services

MAKE THE INTRODUCTION

Start with the property and the owner's concern.

Stonehall serves properties across Las Vegas, Henderson, Summerlin, and surrounding communities. The owner or authorized representative can contact us directly, or you can introduce both parties together.

Contact Stonehall
CONTACT STONEHALL

START HERE

Usually under a minute

Tell us what you need.

Choose the closest fit and add a sentence. No equipment list or technical language is needed. Calls and texts are answered 9 AM–5 PM Pacific, Monday–Friday.

By sending, you agree Stonehall may contact you by email, phone, or text about this request. Privacy